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Hi Ward,
Thanks for getting back to us.
Thank you for pointing out that your concern is different from what community user CFJ posted on your thread.
However, for us to investigate your concern further, could you please provide us with the complete request and response logs with request ID generated, so that our team can check better. For the Java client library, logging can be enabled by navigating to the Client libraries > Your client library (select .NET) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option.
Regards,
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Hi Ronny,
Thank you for getting back to us. I work with Sherwin & Yasar and allow me to assist you here.
Upon seeing in this thread that you have not yet provided complete logs, that my colleague "Sherwin & Yasar" requested. That said, could you please provide the complete API logs (request and response logs with request ID ) so our team can identify the exact problem and provide possible recommendations to your concern?
For you to provide the complete request and response logs with request ID and request header that generated on your end, note that this can be requested or provided to the developer handling the Google Ads API transactions when logging of the API requests has been enabled. If it hasn't been enabled yet, then advise to refer to the specific guide below:
Java - https://developers.google.com/google-ads/api/docs/client-libs/java/logging
.Net - https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
Python - https://developers.google.com/google-ads/api/docs/client-libs/python/logging
Ruby - https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
Perl - https://developers.google.com/google-ads/api/docs/client-libs/perl/logging
Regards,
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Hi Ronny,
Additional Information. Please provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.