Inquiry Regarding Delay in Access to Google Ads API Basic Access

[ABDULLAH ALMAHFADI]

Dear Google Ads API Support Team,

I hope this message finds you well. I am writing to inquire about the delay in issuing access to the Basic Access of the Google Ads API. My application was submitted on my company account, and I have not yet received any confirmation or access details.

Could you please provide an update on the status of my application? Additionally, if there are any further steps I need to take, I would appreciate your guidance.

Thank you for your assistance.

Best regards,

[Google Ads API Forum Advisor]

Hi Abdullah,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:​ ​ ​ ​ ​ ​ ​

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
• The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the developer token with the below details.

• Google Ads Manager Account (MCC) ID:  requested
• Case ID: requested
• Access type: Basic

Kindly note that we can only assist with technical queries/concerns related to the Google Ads API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWLE:ref" (ADR-00244603)

Thanks,
 

Google Ads API Team

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