Unable to find RSA from ad_group_ad query in Google Ads

[Markus Heiden]

Hi,

we download RSAs programmatically with an `ad_group_ad` query.

I am unable to find some of the (enabled) RSAs returned by the query on the Google Ads website.

In Google Ads, I selected the correct account to which these RSAs belong.
I selected "Ad status: All".

I filter for the Ad ID (with the last part of the resource name after "~").

Even alternative queries e.g. via the ad group name won't work.

These filters work for some of the RSAs though.

Am I missing an option or doing something wrong?

Concrete query:

SELECT
ad_group.id,
ad_group_ad.ad.id,
ad_group_ad.status,
ad_group_ad.ad.responsive_search_ad.headlines,
ad_group_ad.ad.responsive_search_ad.descriptions,
ad_group_ad.ad.responsive_search_ad.path1,
ad_group_ad.ad.responsive_search_ad.path2,
ad_group_ad.ad.final_urls,
ad_group_ad.labels,
ad_group.base_ad_group
FROM ad_group_ad
WHERE ad_group.status != 'REMOVED'
AND ad_group_ad.status != 'REMOVED'
AND ad_group_ad.ad.type = 'RESPONSIVE_SEARCH_AD'
AND ad_group_ad.status != 'PAUSED'
AND ad_group_ad.labels CONTAINS NONE ('customers/xxx/labels/xxx')

[Google Ads API Forum Advisor]

Hi Markus,

The Ads UI has default filters at Ad, Ad group and Campaign level for 'removed' objects and a 'removed' campaign can have non removed ad groups and ads that won't show up due to filtering at campaign level. You can either go into the campaign screen and ad group screen and remove those default filters or you can filter out ads that come from removed campaigns  and removed Ad groups in your API report.

If the above doesn't help, could you send us a 'DEBUG' log level request and response log of raw API communications showing more ads that ht eUi doesn't show, combined with a full screen screenshot showing the ad missing in the UI?

The request and response appears similar to the JSON Mappings in our REST documentation with additional headers and information such as request Id. Here are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API Client Libraries.

If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.  

You may send the requested information via "Reply to author" or via googleadsa...@google.com with a link to this forum post added to the new thread.

Regards,

Aryeh Google Ads API Team

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[Markus Heiden]

Hello Aryeh,

the above problem arises for RSAs that are in the same ad group. Thus the status of the campaign or ad group shouldn't be an issue.

The logs I will provide privately.

Regards,
Markus

[Google Ads API Forum Advisor]

Hi Markus,

Thank you for the reply and providing information. Allow me to continue the discussion of this concern to the other thread where the information has been provided. I will provide updates there shortly.

Regards,

Ernie John Google Ads API Team

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[Markus Heiden]

Hi Ernie,

one additional info: We opened the account in the Google Ads Editor. There these RSAs are all displayed.

Regards,
Markus

[Google Ads API Forum Advisor]

Hi Markus,

Thank you for providing more details to this concern. I'm also a member of the Google Ads API support team. Please let's continue our discussion to the other thread for better tracking of the issue. We will consider this in our reply to the other email thread.

Best regards.

Jinky Google Ads API Team

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