CANNOT CREATE TEST CLIENT ACCOUNT

204 views
Skip to first unread message

Augustine Nkansah

unread,
Dec 20, 2023, 12:11:23 PM12/20/23
to Google Ads API and AdWords API Forum
Hello,

When I am logged into my Google Ads account as a test MCC account and trying to create a test client account, I get a warning saying that I need to link a real existing account first, which needs to be the following:
"This needs to be a Google Ads account that
has spent more than $1,000
has a history of policy compliance."

Is this for real? Do I need to connect my test account to a real-quality account in order to create a new test account? Or is this an error or bug? Please advise.

Once again, the steps to reproduce this issue are the following:
1) I go and create a new Google Ads Test Manager/MCC Account (by following instructions from here: https://developers.google.com/google-ads/api/docs/best-practices/test-accounts)
2) The Test Manager is being successfully created
3) After that I'm trying to add a new Test Client Account (by clicking  Accounts >  Create new account ) - and after that I see a message ssaying I cannot create it. Please advise.

Here's a screenshot for better understanding of what we're trying to achieve

Screenshot 2023-12-20 165152.png

Google Ads API Forum Advisor

unread,
Dec 20, 2023, 2:49:02 PM12/20/23
to aug...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with "Can't create a test client account" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r2tqg:ref"

Thanks,
 
Google Logo Google Ads API Team


iamolegga

unread,
Dec 28, 2023, 5:57:02 AM12/28/23
to Google Ads API and AdWords API Forum
> I see that you have already raised this concern on another thread with "Can't create a test client account" and we have already responded there for this issue.

Which thread? Could you send the link please?

Google Ads API Forum Advisor

unread,
Dec 28, 2023, 10:13:19 AM12/28/23
to iamo...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

I understand that you are facing issues while creating a test client account. I have raised this issue with the rest of our team and one of my teammates will get back to you once we have an update. Meanwhile, your patience is highly appreciated

Google Ads API Forum Advisor

unread,
Jan 31, 2024, 3:07:33 AM1/31/24
to adwor...@googlegroups.com, iamo...@gmail.com
Hi,

Thank you for your patience.

We have an update. The issue has been fixed and resolved. I would suggest you to check it from your end once. If you have any queries related to the Google Ads API, please feel free to get back to us. Hope this helps.
Reply all
Reply to author
Forward
0 new messages