SOAP error with merketing API

14 views
Skip to first unread message

drea...@gmail.com

unread,
Oct 23, 2018, 7:05:21 PM10/23/18
to AdWords API and Google Ads API Forum

Hi! We're using google marketing api on our customer's behalf, and been having issues loading info for one of the banners he manages. Here's a screenshot, out client provided, that shows a banner by id 299082079370    present in the system.

Could you please help us with this issue, thanks!

Here's a full SOAP request info: 

[2018-10-23 14:57:20] AdWords.INFO: clientCustomerId=4482376070 operations=1 service=AdGroupAdService method=get responseTime=235 requestId=000578e6962789900a37a093ee072469 server=adwords.google.com isFault=0 faultMessage= [] []
[2018-10-23 14:57:20] AdWords.DEBUG: POST /api/adwords/cm/v201802/AdGroupAdService?wsdl HTTP/1.1 Host: adwords.google.com Connection: close User-Agent: PHP-SOAP/5.4.45-1~dotdeb+7.1 Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 2187 Authorization: REDACTED <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201802"><SOAP-ENV:Header><ns1:RequestHeader><ns1:clientCustomerId>4482376070</ns1:clientCustomerId><ns1:developerToken>REDACTED</ns1:developerToken><ns1:userAgent>unknown (AwApi-PHP, googleads-php-lib/33.1.0, PHP/5.4.45-1~dotdeb+7.1)</ns1:userAgent><ns1:validateOnly>false</ns1:validateOnly><ns1:partialFailure>false</ns1:partialFailure></ns1:RequestHeader></SOAP-ENV:Header><SOAP-ENV:Body><ns1:get><ns1:serviceSelector><ns1:fields>AdGroupId</ns1:fields><ns1:fields>Status</ns1:fields><ns1:fields>Url</ns1:fields><ns1:fields>DisplayUrl</ns1:fields><ns1:fields>CreativeFinalUrls</ns1:fields><ns1:fields>CreativeFinalMobileUrls</ns1:fields><ns1:fields>CreativeTrackingUrlTemplate</ns1:fields><ns1:fields>CreativeUrlCustomParameters</ns1:fields><ns1:fields>AdType</ns1:fields><ns1:fields>DevicePreference</ns1:fields><ns1:fields>UrlData</ns1:fields><ns1:fields>PolicySummary</ns1:fields><ns1:fields>Description</ns1:fields><ns1:fields>Description1</ns1:fields><ns1:fields>Description2</ns1:fields><ns1:fields>MarketingImage</ns1:fields><ns1:fields>LogoImage</ns1:fields><ns1:fields>ShortHeadline</ns1:fields><ns1:fields>LongHeadline</ns1:fields><ns1:fields>BusinessName</ns1:fields><ns1:fields>TemplateId</ns1:fields><ns1:fields>TemplateAdUnionId</ns1:fields><ns1:fields>TemplateAdName</ns1:fields><ns1:fields>TemplateAdDuration</ns1:fields><ns1:fields>TemplateOriginAdId</ns1:fields><ns1:fields>HeadlinePart1</ns1:fields><ns1:fields>HeadlinePart2</ns1:fields><ns1:fields>Path1</ns1:fields><ns1:fields>Path2</ns1:fields><ns1:predicates><ns1:field>Id</ns1:field><ns1:operator>IN</ns1:operator><ns1:values>299082079370</ns1:values></ns1:predicates><ns1:predicates><ns1:field>Status</ns1:field><ns1:operator>IN</ns1:operator><ns1:values>ENABLED</ns1:values><ns1:values>DISABLED</ns1:values><ns1:values>PAUSED</ns1:values></ns1:predicates><ns1:paging><ns1:startIndex>0</ns1:startIndex><ns1:numberResults>500</ns1:numberResults></ns1:paging></ns1:serviceSelector></ns1:get></SOAP-ENV:Body></SOAP-ENV:Envelope> HTTP/1.1 200 OK Content-Type: text/xml; charset=UTF-8 Date: Tue, 23 Oct 2018 14:57:20 GMT Expires: Tue, 23 Oct 2018 14:57:20 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE Alt-Svc: quic=":443"; ma=2592000; v="44,43,39,35" Accept-Ranges: none Vary: Accept-Encoding Connection: close <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201802"><requestId>000578e6962789900a37a093ee072469</requestId><serviceName>AdGroupAdService</serviceName><methodName>get</methodName><operations>1</operations><responseTime>235</responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/api/adwords/cm/v201802"><rval><totalNumEntries>0</totalNumEntries><Page.Type>AdGroupAdPage</Page.Type></rval></getResponse></soap:Body></soap:Envelope>

Dannison Yao (AdWords API Team)

unread,
Oct 23, 2018, 11:29:47 PM10/23/18
to AdWords API and Google Ads API Forum
Hi,

Could you further elaborate the issue your client is encountering so I could better assist you? I am unable to view the screenshot your provided. Also, could you provide the complete SOAP request and response logs? You may reply using the reply privately to author option.

Regards,
Dannison
AdWords API Team
Reply all
Reply to author
Forward
0 new messages