LSA API Error, 500 error

[Clixsy LSA]

We are facing the same issue, the code was working fine up till now, this started on 28th July. Pls help, if there is any update..

"error": {
    "code": 500,
    "message": "Internal error encountered.",
    "status": "INTERNAL"
  }

[Google Ads API Forum Advisor]

Hi there,

Thanks for reaching out to the Google Ads API Forum.

As mentioned in this forum thread, "Internal error encountered" which happens occasionally, occurs when something unexpected happens while processing the request. The common cause could be the API isn't functioning correctly. With this, what we can do is to advise you to wait for about 30 seconds, then retry the request.

However, for us to check better, could you provide us with the complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to the author option.

For the client library, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

Regards,

Yasar Google Ads API Team

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