Display - Discovery Shopping Issue

[Brian Smith]

Hello,

Our API connection is not able to retrieve data for campaign ID’s are 18512018091 EddieBauer_2022_US_GDA_Existing_DiscoveryShopping_1xBuyers & 18514918732
EddieBauer_2022_US_GDA_Prospecting_Acquisition_DiscoveryShopping.

We can see other campaigns being reported on, but not the ones mentioned above.

Thanks,

Brian

[Google Ads API Forum Advisor]

Hi Brian,

Thanks for reaching out. Can you please privately reply with your complete request and response logs for this issue? This way we'll be able to see the customer ID, the query, and the data you are getting. 

Thanks,

Matt Google Ads API Team

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[Kaushik Thommandra]

Hi API Team, we are also facing the similar issue.
do we have any update on this?

[Google Ads API Forum Advisor]

Hi Kaushik,

Thank you for reaching us out. I am Sherwin from Google Ads API support team. I hope that you are doing well today.

Moving forward to your concern, for us to further investigate, could you please provide us the complete request and response logs with request ID and request header generated on your end? You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com. If you haven't enabled the logging yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. Furthermore, could you please provide us also the non-cropped full screenshot of the UI where the missing a specific campaign shows the data that you are trying to fetch?

Kind regards,

Sherwin Vincent Google Ads API Team

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