GAds API: Local Services Call Recording Link Downloads

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pt...@relevantads.com

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Dec 11, 2024, 3:08:31 PM12/11/24
to Google Ads API and AdWords API Forum
Hello GAds API Support Team,

Currently, the GAds API (not the LSA API) provides an output of URLs that can be used to download the contents/attachments of a Local Services message lead. It mentions that we can use the developer token to obtain these files. On the roadmap for future API versions, are there plans to support Local Services call recording downloads in the same manner as well?

Thanks,
Perry

Google Ads API Forum Advisor

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Dec 11, 2024, 4:33:04 PM12/11/24
to pt...@relevantads.com, adwor...@googlegroups.com

Hi,

Thank you for reaching out to the Google Ads API support team.

To clarify, could you confirm whether you are able to see Local Services call recordings data in the Google Ads UI?

If yes, could you please provide an uncropped screenshot of the respective data in the Google Ads UI? This will help us check the feasibility of fetching that data via the API.

You can send the details via the Reply privately to the author option or a direct private reply to this email. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGoZh:ref" (ADR-00278471)

Thanks,
 
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pt...@relevantads.com

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Dec 27, 2024, 6:49:19 PM12/27/24
to Google Ads API and AdWords API Forum
Hello Google Ads API Team,

As far as I know, the Local Services call recordings data is not available within the Google Ads UI. Instead, the data is only provided via GAds API and visibly shown within the Local Services Ads UI.

Thank you,
Perry

Google Ads API Forum Advisor

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Dec 27, 2024, 7:15:53 PM12/27/24
to pt...@relevantads.com, adwor...@googlegroups.com

Hi,

To access the call recording URL, you can use the local_services_lead_conversation resource. You can refer to this Local Services lead conversation for more information.

I hope it helps. 

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