Strange day limit hit - rateName=OperandTypePerDay

[Saulius Maknickas]

Hello,

Recently we have started hitting a day limit which is not described in here https://developers.google.com/adwords/api/docs/guides/rate-limits

It looks similar to operations per day limit but we have Standard access and I reckon we are free of such limits?

Can you please help us to clarify what exact limit are we hitting here ?

soap log:

[2017-09-06 07:37:40] AW_SOAP.WARNING: clientCustomerId=XXXXXX operations=5000 service=AdGroupAdService method=mutate responseTime=1011 requestId=XXXXXX server=adwords.google.com isFault=1 faultMessage=[RateExceededError  <rateName=OperandTypePerDay, rateKey=customer_operation_type_operand_type, rateScope=ACCOUNT, retryAfterSeconds=86400>] 

API version: v201705

Regards,

Saulius

[Vincent Racaza (AdWords API Team)]

Hi Saulius,

The RateExceededError may still be generated since your rateScope is equal to ACCOUNT which means that, the limit was exceeded at the AdWords account level, and not on the developer token level. You may check this guide for more information regarding this. According to the guide under "Account rate scope", the "rate limit across Account rate scope is metered on all requests to a single AdWords account - no matter which developer token was used to make the request".

With this, since the account level rateScope was being hit, then what I can suggest is just to slow down and retry your requests.

Thanks,

Vincent

AdWords API Team

[Saulius Maknickas]

Hi Vincent,

Thanks for your answer. Yes we are aware that this limit is on ACCOUNT level and we respect all rate limits. We do slow down.

I can only guess from the log record that we hit Ads per day limit  (OperandTypePerDay and AdGroupAdService), the link you provided does not speak about it.

And if to follow retryAfterSeconds advise it would take week for us to upload our account. :(

As a possible salvation my eye caught this - "Typically, the more restrictive limits on new AdWords accounts are relaxed once the account has published ads.". p

What are specific requirements for these limits to get relaxed ?

At the moment we hit this error message we have had uploaded:

~15,000 adgroups

~300,000 ads

~20,0000 keywords

Before September 1, we used to upload much more without this issue.

Regards

Saulius

[Michael Cloonan (AdWords API Team)]

Hello,

Can you please reply to me privately with the CID where you signed up for your developer token (so I can double-check what level of access it has), and also with the SOAP request/response where you're getting this error message so that I can see it in context?

Regards,

Mike, AdWords API Team