Hi,
Thank you for reaching out to Google Ads API Forum.
Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input.
Can you please provide them with the following details so they can assist you further?
@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.
Summary:
The customer mentioned they have applied for Basic access to the API over 2 weeks ago, but they are still encountering the error DEVELOPER_TOKEN_NOT_APPROVED: The developer token is only approved for use with test accounts. To access non-test accounts, apply for Basic or Standard access.
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Google Ads API Team |
Hi Leon,
Thank you for providing the requested MCC ID 772-975-5225 and confirming that you did not receive Case 2 ID. Kindly note that we have already reached out to the Google Ads API Compliance team on your behalf. With that being said, I recommend waiting and continuing your discussion with them, as they are best equipped to provide assistance in this matter.
Moving forward to this, "I just want to get the cost of information for running ads. Are there any other ways to obtain the information, or is the only way through the Google Ads API?"
Hi Leon,
Thank you for coming back to us. I hope you are doing well today.
Please note that our team can only provide support to Google Ads API related concerns and technical implementations.
Regards to concern, could you confirm if you are using Google Ads API? If yes, please provide more details or full context about the “to retrieve data and create reports according to my preferences” while using Google Ads API? This will help us to provide accurate recommendations on this.
However, if you are using Google Ads UI or dashboard, I recommend reaching out to the Google Ads product support team for further assistance as they are more equipped to resolve issues related to ads account or UI dashboard concerns.
Reference links:
Have a great day.
Hi Leon,
Thank you for getting back to us.
Please note to get your Google Ads data via API, you may refer to our Reporting guide here: https://developers.google.com/google-ads/api/docs/reporting/example. You may also refer to our Google Ads Query Builder documentation(https://developers.google.com/google-ads/api/fields/v14/overview_query_builder) to learn more about the different reports you can build a query on to obtain your data.
Additionally, if you are trying to query for data against a production level account, you would need a developer token with Basic/Standard access. Please note that your previous concern wherein you applied for Basic access for MCC ID 772-975-5225 has been forwarded to the compliance team and allow me to reiterate their response below:
“Hi,
We have expedited the review of the application for Manager Account ID 772-975-5225 in ticket 9-7500000034523. Any further communications will be through that ticket.
Sincerely,
The Google Ads API Compliance team
Note: Please ensure your developer contact email remains up to date at all times. To reduce the likelihood of miscommunication, a role based or distribution list email address (e.g. in...@company.com or google-...@company.com) should be used as your developer contact email.”
I hope this information helps you.