Question on sitelink matching function using Identity operator

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Divya Kumari Chandrababu

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Sep 1, 2017, 3:12:21 PM9/1/17
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Hi,

I am defining a matching function as IDENTITY(true). When I specify this matching function for the customer feed, it should apply to all feed items. However, what I see in UI, is a 'custom setting' that displays only the feed name but doesn't show any feed items. In future, if I add a feed item to the feed, does it automatically get associated with the Customer feed?  If I directly add the customer feed through UI, I am able to add the items and I see the items displayed under the tab, 'Account Extensions'. That's not the case when I try to do with IDENTITY(true). 

Also, another observation is I added a customer feed with matching function specifying the feed items. Next time, when I add a feed item and associate to the customer, it says, customer feed already exists. I was only able to add the feed item by removing the customer feed, get all the feed items from the feed and then create a new customer feed and associate the same. Is it supposed to be this way? Appreciate if anybody of you could shed some light. Thank you!

Regards,
Divya C

Ivan Bautista

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Sep 4, 2017, 3:59:30 AM9/4/17
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Hi Divya,

To give us a better picture on the concern you are pertaining to, could you share with us (using reply privately to author option) the SOAP request and response logs captured when executing these requests via the AdWords API as well as screenshots from the AdWords UI of the features you are pertaining to?

Regards,
Ivan 
AdWords API Team
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