ADGROUP_PERFORMANCE_REPORT

[Carmine Pagliaro]

Hi all and good morning,

today an issue came up regarding the report in the subject.

Until yesterday I had 3 devices in the response (desktop, mobile, tablet), today running the same report and query shows 4 results and an empty device value in the response for the fourth row.

Why is this happening? What does this empty device value represents?

Thanks for your help.

Kind regards

Carmine

[stef...@adference.com]

Good morning,

we have same them same issue, also for keyword- and product partition reports. I posted a separate issue this morning but it did not appear (yet) in the forum.

For us, the empty device appears only when zero impressions are included.

We implemented a quick-fix that maps empty devices to the "Other" device type although we are not entirely sure this is correct.

Best,

Stefan

[Teja Makani]

Hello Carmine,

When the Device field is UNKNOWN it will result into blank space in the report, you could treat them as others/Unknown device types. However could you share the report definition that you are trying so that I can take a closer look. You could use reply privately to the author option while sharing the details requested.

Regards,
Sai Teja, AdWords API Team.

[georg.un...@smarter-ecommerce.com]

Hi and good morning,

the problem seems to be still present, today we also got instead of "Other" an empty field as device type in the ad group performance report (for 3 adGroups).

The documentation still says that the result should be "Other".

Best,

Georg

[Teja Makani]

Hello Georg,

Looks like there is an on going issue on this regard. Our team is looking at the issue, I will update you once I got mote information.

Regards,

Sai Teja, AdWords API Team

On Friday, November 9, 2018 at 6:15:40 AM UTC-5, Carmine Pagliaro wrote: