Transferring Dev Token to new MCC

[Tyler Hoog]

I received Basic access on my Dev token, but now I've realized that I built that dev token in the wrong MCC. Can you transfer my dev token from MCC: 549-884-6662 to MCC: 554-719-5592?

The contact email is the same on both API centers.

I am planning on deleting MCC 549-884-6662 once the transfer is complete

Thank you

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the subject “Basic Token Delay” and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIyB4:ref" (ADR-00234929)

Thanks,
 

Google Ads API Team

[Tyler Hoog]

Did anyone receive my last message? I have not gotten a response and my token has not been transferred. Please help

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that each Google API Console project can be associated with the developer token from only one manager account. Once you make a Google Ads API request, the developer token is permanently paired to the Google API Console project. 

Additionally, if switching to a developer token under a new manager account, you first need to create a new Google API Console project for Google Ads API requests that use the new manager's token. If you don't use a new Google API Console project, you'll get a DEVELOPER_TOKEN_PROHIBITED error when making a request. I would recommend you to check this documentation Obtain a developer token for more information.

To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf, so the Compliance team can assess your request.

@Compliance Team
Please find the below details and confirm if you are able to assist.

Summary:

The user wants to transfer the developer token owner from 549-884-6662 account to the 554-719-5592 account, where the contact email is the same on both API centers.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJEl6:ref" (ADR-00238756)

Thanks,
 

Google Ads API Team

[Tyler Hoog]

OK. I wish I would have known that 3 weeks ago. 

I just applied for Basic Access on the token in the correct manager account 554-719-5592. The token is "UYIWgk3G_0aupXFqNfl-Lw"

Please escalate this approval. You'll see it has a different email address (that is copied on this message). That is intentional.

If there is an issue with this application PLEASE TELL ME instead of giving me silence

To avoid confusion we can destroy the Manager Account: 549-884-6662

Thank you for the help

[Google Ads API Forum Advisor]

Hi,

I understand that you are looking for guidance in transferring the developer token from one account to another account. Kindly note that this support channel specializes in Google Ads API related concerns and technical implementations only. Since the access requests are handled by the Google Ads API Compliance team, I would recommend you to reach out to the Google Ads Compliance team as they are better equipped to assist you on this.

[Tyler Hoog]

I’m NOT trying to transfer a token. You didn’t even read my last message!

I created a NEW token. I just need you to approve my application for basic access.

[Google Ads API Forum Advisor]

Hi,

I understand that you have applied for a basic access token and are waiting for approval. Since the access requests are handled by the Google Ads API Compliance team, I would recommend that you reach out to the Google Ads API Compliance team as they are better equipped to address your concerns. Please note that we can support only Google Ads API related concerns and technical issues. 

[Tyler Hoog]

I have reached out to the api compliance team multiple times and I still have not gotten a response from them. Can you please notify them to approve my application for basic access PLEASE?

MCC: 554-719-5592