POLICY_FINDING Error while creating an Ad using the Google Ads API

[Lokesh Lalwani]

Hello,

I am getting this policy finding error while creating google ads using the REST API. This is the response that I am getting 

{

  "error": {

    "code": 400,

    "message": "Request contains an invalid argument.",

    "status": "INVALID_ARGUMENT",

    "details": [

      {

        "@type": "type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure",

        "errors": [

          {

            "errorCode": {

              "policyFindingError": "POLICY_FINDING"

            },

            "message": "The resource has been disapproved since the policy summary includes policy topics of type PROHIBITED.",

            "location": {

              "fieldPathElements": [

                {

                  "fieldName": "operations",

                  "index": 0

                },

                {

                  "fieldName": "create"

                },

                {

                  "fieldName": "ad"

                }

              ]

            },

            "details": {

              "policyFindingDetails": {

                "policyTopicEntries": [

                  {

                    "type": "PROHIBITED",

                    "evidences": [

                      {

                        "textList": {

                          "texts": [

                            ".."

                          ]

                        }

                      }

                    ],

                    "topic": "SYMBOLS"

                  }

                ]

              }

            }

          }

        ],

        "requestId": "RBOvDMDwbRyqbACqA9iFvA"

      }

    ]

  }

}

Any ideas why I am facing this error?

Thanks,

Lokesh 

[Google Ads API Forum Advisor]

Hi Lokesh,

Thanks for posting your concern.

Could you provide the complete request and response logs with request ID generated on your end to check the value that you've set that causing the POLICY_FINDING error?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Amol Kawale]

I'm also facing same issue while creating responsive display ad using php v8. Guys pls help me to fix it...

[Google Ads API Forum Advisor]

Hi Amol,

Can you please reply privately with your complete request and response logs as requested by Ernie?

Thanks,
Matt
Google Ads API Team

Matthew James Yashinsky Google Ads API Team

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