API performance lags behind dashboard

[Johnny Brown]

I am currently running a campaign and in the dashboard I can see that there are some impressions and clicks. The problem is, when I call the Adgroup Performance Report, all the adgroups show 0 clicks, impressions, etc.

I'm aware that the performance reports aren't real-time, but I'm wondering if there is some way to access the data that the dashboard is using. Is there a way to get more up-to-date performance information (conversions, clicks, cost) about a campaign/ad group from some service or report or endpoint?

[Vincent Racaza (AdWords API Team)]

Hi Johnny,

Both AdWords UI and API should have the same values in their report metrics at a given time. If there will be adjustments to the values of these metrics, they will be applied simultaneously so your UI and API reports should have no discrepancies between them.

To further investigate your issue, can you provide to me your clientCustomerId as well as your report definition? Also, kindly provide a UI screenshot that shows some impressions and clicks on your ad groups. You may use the Reply privately to author option when providing these details.

Thanks,

Vincent

AdWords API Team

[Vincent Racaza (AdWords API Team)]

Hi Johnny,

A gentle follow up on this. If you still have issues regarding this, then kindly provide the details that I asked previously via Reply privately to author option.