Request manual review of ads

[guofu Zhong]

Hi,

I was told there is the possibility in the AdWords v2 API to request a manual review for an ad that was disapproved - is this possible with the API?

Thanks,

Guofu

[guofu Zhong]

Could you show me an example?

[Google Ads API Forum Advisor Prod]

Hello,

Thank you for reaching out. It is not possible to request a manual review for the disapproved ads via API. Please let us know if you need any additional information.

Regards,
Nikisha Patel, Google Ads API Team

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[guofu Zhong]

Hi Team,

if so, how to submit an appeal for disapproved ads or ignore edtiorial check result?

[Google Ads API Forum Advisor Prod]

Hello,

I would recommend reaching out to our product support experts regarding your concern related to submitting an appeal for the disapproved ads as they will be able to assist you better with your queries. You could reach out to them from here. Additionally, please refer to this document for more details on fixing disapproved ads.

Regards,
Nikisha Patel, Google Ads API Team

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[guofu Zhong]

Hi,

Thank you for the suggestion.

Is there any way to trigger appeal by API?

Thanks,

Guofu

[Google Ads API Forum Advisor Prod]

Hello Guofu,

It is not possible to trigger an appeal to request the review of disapproved ads via API.

Regards,
Nikisha Patel, Google Ads API Team

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[guofu Zhong]

Hi Nikisha,

Thank you for the reply.

if so, could you give me some explanation about this doc:

https://developers.google.com/google-ads/api/docs/policy-exemption/overview

it looks that we can submit the policy exemption when we see the policy-violating error.

[Google Ads API Forum Advisor Prod]

Hello Guofu,

The shared document explains the scenarios under which you are aware that your request to mutate objects have Google Ads policy violations. If you are aware of this scenario or you received the policy error while making the API request, you could recreate your mutate request to sent an exemption request by including the stored ignorable policy topics. In the case of disapproved ads, you need to modify your API request along with the policy exemptions to make the mutate request to create the ad again. To clarify my previous response better, there is no direct service available to make an API call to the product support for reviewing the disapproved ads. Let us know if you need additional information.

Regards,
Nikisha Patel, Google Ads API Team

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[guofu Zhong]

Thank you!

it is pretty clear for me.

One thing I'm still confuse is, if disapproved ads is under manual review process, do you update the review status?

[DebuggerNonUserCode]

    public static class Types

    {

      /// <summary>The possible policy review statuses.</summary>

      public enum PolicyReviewStatus

      {

        /// <summary>No value has been specified.</summary>

        [OriginalName("UNSPECIFIED")] Unspecified,

        /// <summary>

        /// The received value is not known in this version.

        /// 

        /// This is a response-only value.

        /// </summary>

        [OriginalName("UNKNOWN")] Unknown,

        /// <summary>Currently under review.</summary>

        [OriginalName("REVIEW_IN_PROGRESS")] ReviewInProgress,

        /// <summary>

        /// Primary review complete. Other reviews may be continuing.

        /// </summary>

        [OriginalName("REVIEWED")] Reviewed,

        /// <summary>

        /// The resource has been resubmitted for approval or its policy decision has

        /// been appealed.

        /// </summary>

        [OriginalName("UNDER_APPEAL")] UnderAppeal,

        /// <summary>

        /// The resource is eligible and may be serving but could still undergo

        /// further review.

        /// </summary>

        [OriginalName("ELIGIBLE_MAY_SERVE")] EligibleMayServe,

      }

    }

[Google Ads API Forum Advisor Prod]

Hello Guofu,

The review state is updated at product level in your Google Ads account (web interface) and API fetch this status programmatically. For your concern related to review status of disapproved ads, I would recommend reaching out to our product support expert as they are better equipped to address your concerns here. You could reach out to them via this link or via help icon on the top right corner of your Google Ads account (once logged in). Let us know if you need any additional information.

Regards,
Nikisha Patel, Google Ads API Team

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