(502)Bad Gateway error

Jill

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Nov 17, 2015, 6:35:42 PM11/17/15

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Hi,

We are getting a lot of these (502)Bad Gateway errors today. It was only intermittent previously. This still happens after many retries. What does it mean?

Thanks!

Jill

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Nov 17, 2015, 6:50:02 PM11/17/15

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FYI this is on getting result from a bulk mutate job.

Nadine Sundquist (AdWords API Team)

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Nov 18, 2015, 10:13:33 AM11/18/15

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Hi Jill,

I need a few more details on the request that was being made in order to figure out what's going on. Would you happen to have the SOAP XML or logs showing what request was being made at the time? The response in your logs could also be helpful. Please click the drop-down and choose Reply privately to author to send me that information.

Thanks,

Nadine, AdWords API Team

Jill

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Nov 18, 2015, 1:12:26 PM11/18/15

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Hi Nadine,

Thanks for the reply. Unfortunately we don't log detail XML in production and I was not able to reproduce it in dev. Would giving you the account and bulk mutate job id info help? This problem persisted all afternoon yesterday and went away in the evening. What does it mean? Seems to be specific to either the caller or destination location.