What should I do if my Google ad is under review for too long?

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Muhammad Abid

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Feb 25, 2025, 3:39:08 PMFeb 25
to Google Ads API and AdWords API Forum
If your Google Ad is under review for too long, follow these steps to resolve the issue:
1. Check the Ad Review Timeframe
  • Google Ads typically reviews ads within 1 business day.
  • Some ads (especially in restricted industries) may take longer.
2. Verify Ad Status
  • Go to Google Ads Dashboard → Click Ads & Extensions → Check Ad Status (e.g., Under Review).
3. Ensure Policy Compliance
  • Review Google Ads Policies to ensure your ad doesn’t violate any rules.
  • Make minor edits (e.g., changing wording) and resubmit the ad.
4. Contact Google Ads Support
  • If the review takes more than 48 hours, contact Google Ads Support via Live Chat, Email, or Phone:
    • Help Center: Google Ads Support
    • Google Ads Chat Support (Available in your Ads account under “Help” section)
5. Consider Creating a New Ad
  • Sometimes, resubmitting the same ad may help. Try duplicating the ad with slight modifications.

Google Ads API Forum Advisor

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Feb 25, 2025, 4:41:29 PMFeb 25
to idarah.a...@gmail.com, adwor...@googlegroups.com

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the concerns related to the Google Ads policies are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only.

Could you please share the Google Ads customer ID so that we can route you to the product support team?

If you have any questions about usage of the Google Ads API, please feel free to reach out.

You can share the requested details via Reply privately to the author option or a direct private reply to this email. 

Thanks,
 
Google Logo Google Ads API Team

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[2025-02-25 21:40:39Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH3vn:ref" (ADR-00289815)



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