iOS SDK - Conversion Label not appearing in debug console

[Adam Ribaudo]

Hi everyone,

 

We're implemented Google AdWords conversion tracking within our iPad app following the instructions here - https://developers.google.com/app-conversion-tracking/ios/

 

We copied the code snippet from AdWords and have placed that within our iPad application.

 

However, since releasing the app and testing this process we're not receiving any conversions in AdWords.

 

In trouble-shooting this, I noticed that our Conversion Label isn't being output in our debug console: 

 

2015-08-19 14:17:50.065 Language Builder copy[1718:508609] <Google> ACTAutomatedUsageReporterPrivate: sending ping:https://www.googleadservices.com/pagead/conversion/976314236/?appversion=1&auto=1&bundleid=com.stage...

 

Whereas the documentation mentions numerous times that you should "pay attention to the label" in your debug output:

 

If you're tracking other conversion events in your app, you should see messages logged for those events each time they occur. Unlike downloads, which are tracked only once per app install, other in-app events are tracked each time the event occurs. Pay special attention to the labels that were provided to you when verifying your setup (e.g.,abCDEFG12hIJk3Lm4nO in the example shown above).

 

Can anyone confirm if our debug output is formatted correctly? Can anyone share theirs as a comparison? 

[Josh Radcliff (AdWords API Team)]

Hi Adam,

Unfortunately our team doesn't have expertise in that SDK, only in the AdWords API. However, someone else on this group may have some ideas.

You might consider posting this question to the AdWords Community. The product experts there may have suggestions or tips.

Thanks,

Josh, AdWords API Team

[Adam Ribaudo]

I posted in the AdWords Community and they suggested that I post here.

[Josh Radcliff (AdWords API Team)]

Hi Adam,

Sorry you're getting redirected in a circle here. I'm following up with a few folks to see if there's a resource who can help. I'll post back as soon as I have more info.

Cheers,

Josh, AdWords API Team

[Josh Radcliff (AdWords API Team)]

Hi Adam,

Sorry for the long delay here -- I wasn't able to find a resource for you but realized I didn't respond. Are you still having trouble?

Thanks,

Josh, AdWords API Team

[Josh Radcliff (AdWords API Team)]

Hi Adam,

Unfortunately I don't have a direct contact for you for that SDK. However, if you have a Google representative you work with, please contact them and they should be able to help out. Feel free to mention me to your rep in case they need more info from me.

Thanks,

Josh, AdWords API Team

[Seth Sandler]

I'm having the same issue. Was there any update to this?

[Josh Radcliff (AdWords API Team)]

Hi,

There isn't a direct contact for that SDK, but if you contact your Google representative he should be able to help.

Thanks,

Josh, AdWords API Team

[Seth Sandler]

Where do we find our "Google Representative"?

[Josh Radcliff (AdWords API Team)]

Hi Seth,

Could you send me the following by clicking Reply privately to Author? I may have found a team who can help, but they require this information.

• AdWords CID: 
  
• Campaign ID:
  
• Conversion Name:
  
• Conversion Label (optional):
  
• App Bundle ID: 
  

Thanks,

Josh, AdWords API Team