Basic Access Approval Waiting

[Matthew David]

By a quick glance at the threads on this forum, it's evident that I'm not the only one having trouble with Google Ads API Token (Basic Access) approval process.

It's been three weeks since I sent in my original request for basic access, and I have attempted to reach out through this form for updates.

I understand the Google Ads API forum is not part of the Compliance team and cannot see the status of my application. However, at this point, I'm a little lost on what to do and not sure who to contact.

You can imagine how disruptive this waiting period has been to our development process.

Thank you for any assistance or information you can provide.

Case ID 4-4567000034305

MCC ID: 288-237-3435

[Google Ads API Forum Advisor]

Hi,

Thank you for raising this concern to the Google Ads API support team.

Please note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application to apply basic access to the Google Ads API but not yet received any updates. It’s been 3 weeks since they sent their original application and have reached out using the Compliance contact form for updates.

• Google Ads manager account (MCC) ID : 288-237-3435
• Cases2 ID : 4-4567000034305

 

This message is in relation to case "ref:_00D1U1174p._5004Q2ltm4g:ref"

Thanks,
 

Google Ads API Team