AdGroupAdService return different result

[Aditya Try Anggoro]

Hi, I want to get all text ad in an account using AdGroupAdService. Selector is simple, I just need AdGroupId, AdGroupName, ID, Headline, Description1 and Description2 with simple prediction(AdType equals TextAd). When I executed my code it return 110.00 ads when actually I have about 160.000 ads. Could you give me any reason for this problem and how to fix this? Somehow when I tried to execute again, it return a different result about 130.000 ads.

P.S: I set the page size to maximum(10.000)

Thanks for your help.

Aditya Try Anggoro

[Michael Cloonan (AdWords API Team)]

Hello,

Dig you change your request at all when you got a different number of results? How did you look up the expected number of results? Are you sure you're only counting TextAds?

One thing that may prevent some ads from returning is if they're in the Shared Library. That is a web interface only feature that is not supported by the AdWords API, so anything that's in the Shared Library will not be returned or counted by the API.

If that isn't the cause, please include your SOAP request so that I can take a look at what might be going on. Make sure to remove any private information.

Regards,

Mike, AdWords API Team