Basic access token still no response

[Leonel Casanova]

Hello,

im reaching out to the support team because we had applied for basic access 2 weeks ago and still we dont have a response. please if you can help us speed up the process.

• Google Ads Manager Account (MCC) ID:  684-134-5205
• Access level: Basic access requested
• Case ID: Never received any case id
  
  
  Thank you very much.
  
  
  Regards 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern?

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 684-134-5205

• Case ID: The client didn't receive any case ID.
• Access type: Basic

Do reach out to the Google Ads API support team for any queries related to the API. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWZwF:ref"

Thanks,
 

Google Ads API Team