Deduction of 26k from our Adword Account

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where2s...@gmail.com

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Jul 11, 2016, 3:17:26 AM7/11/16
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We are not using adwords from last 15 days but still there was a deduction of Rs 2600/- from our account balance. Tried calling  your team but there is no proper response from your end. Please provide us with the correct information in this regard as why was this deduction made. 

Peter Oliquino

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Jul 11, 2016, 3:46:35 AM7/11/16
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Hi,

Could you confirm if all your campaigns have been set to PAUSED? If the campaigns have not been paused, then charges will still be made for those campaigns. However, if in case your campaigns have been paused or removed, and still the amount was deducted, you may reach out to AdWords Help Center as the issue is not within the scope of this forum. 

I hope this helps and please let us know if you still face any issues.

Best regards,
Peter
AdWords API Team
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