OAuth Consent Screen - Loss of Verification for ../auth/adwords Scope

[TJ]

Dear Team,

We recently encountered an issue where users attempting to authenticate with our app are being redirected to the "Unverified App" screen.

Our app has been operational since 2019 and was evaluated by the "AdWords API Compliance" team in 2020, with no issues since then. However, in the last couple of days, we noticed that the ../auth/adwords scope is now listed as unverified. This change occurred without any prior warning and is causing significant disruptions for our users.

We would greatly appreciate your assistance in resolving this matter promptly.

Best regards,

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

You may refer to this document to read more information about 'unverified apps' and how to address this issue. If you have further questions about this error and the provided guide, since it is also a Google Cloud console-specific concern, then I would suggest reaching out to their support team instead via this link. Their team is more equipped to provide support for this topic.

Please note that our team can only assist with the technical queries or concerns related to the Google Ads API. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGl9q:ref" (ADR-00276123)

Thanks,
 

Google Ads API Team

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[Thassyo Pereira]

Thank you for your response. As mentioned, we have had this app fully verified for years and are familiar with the documentation. Despite reaching out through multiple channels, we have not received a response. We will now try the link you recommended as well. Thank you.

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Thassyo Pereira Kondado phone:  +55 11 94949-7771 site:  kondado.com.br