Hi,
Thank you for getting back to us.
In order to assist you further, could you provide more details of the issue you are encountering? Also, if you are running into an API error, please provide us with the complete API logs (
request and
response with
request-id and
request header) generated at your end to better assist you.
If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides
Java,
.Net,
PHP,
Python,
Ruby or
Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.
You can send the details via
Reply privately to the author option, or
direct private reply to this email.