Google Ads API access Basic level - no answer

[CPV Lab Pro]

Hi,

I have applied for Basic Access for my developer token for Google Ads API more than a month ago and haven't received any reply. In my application I added all the necessary data and submitted the use cases on our application.

I've also filled in the form to contact Google Ads API Compliance team, but no reply either.

Could you please check on the status of my application for Basic Access? Here are the details.

Google Ads Manager Account (MCC) ID: 783-033-2256
Cases ID: Didn't get any Case ID
Access level : Basic level

Thank you!
Radu Draghici

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 783-033-2256

• Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s00vV:ref" (ADR-00227618)

Thanks,
 

Google Ads API Team

[CPV Lab Pro]

Thank you!

I haven't received any case ID, nor email after applying for Basic Access.

Google Ads Manager Account (MCC) ID: 783-033-2256

Cases ID: Didn't get any Case ID
Access level : Basic level

[CPV Lab Pro]

Is there any place where I should look for the case ID?

Please tell me what are the next steps or if anything else is needed from me.

Thank you!

[Google Ads API Forum Advisor]

Hi,

++@Compliance team, please see the updated email from the user: 

I haven't received any case ID, nor email after applying for Basic Access.

Google Ads Manager Account (MCC) ID: 783-033-2256
Cases ID: Didn't get any Case ID
Access level : Basic level