Password expired error even if I am using OAauth2

[Mahesh Nerlekar]

HI,

I was downloading the reports from Adwords for a few months. Suddenly I am getting an error 

"Logon Failure: the specified account password has expired. "  I refreshed the token and tried again thinking need to refresh the token but still error persists.

Not sure what can be the issue, Any help in this is greatly appreciated.

Thanks,

Mahesh Nerlekar.

[Ray Tsang (AdWords API Team)]

Mahesh,

Could I trouble you to use the reply to author function to send me the full request/response logs?  Specifically, where exactly are you seeing the error message?

Thanks,

Ray

[Mahesh Nerlekar]

I think this is the error I am getting while downloading campaign performance report or keyword performance report.

Google.Api.Ads.AdWords.Util.Reports.ReportsException: Report download errors occurred, see errors field for more details.

   at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadReportToStream(String downloadUrl, Boolean returnMoneyInMicros, String postBody, Stream outputStream)

   at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadClientReportInternal(String downloadUrl, String postBody, Boolean returnMoneyInMicros, String path)

   at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadClientReport[T](T reportDefinition, Boolean returnMoneyInMicros, String path)

   at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadClientReport[T](T reportDefinition, String path)

   at Adwords.GetAdwords.DownloadReportFromAdwords(AdWordsUser user, AdsOAuthProviderForApplications oAuth2Provider) in \\ghosn01b\nerlekma$\My Documents\Visual Studio 2012\Projects\Adwords\AdWords\GetAdwords.cs:line 178

and here is the code I am using for it...

 ReportDefinition definition = CreateReportDefinition();

                user.OAuthProvider = oAuth2Provider;

                //loop through all the accounts we got from database ga_config and download a file for each account.

                for (int i = 0; i < NoOfAccounts; i++)

                {

                    (user.Config as AdWordsAppConfig).ClientCustomerId = AccountIds[i].ToString();  

                    fileName = AccountIds[i].ToString(); //+ "_" +  DateTime.Today.AddDays(Convert.ToInt16(-1)).ToString("yyyy-MM-dd");

                    filePath = downloadFolderPath + "\\" + fileName;

                    try

                    {

                        (user.Config as AdWordsAppConfig).DeveloperToken = Properties.Settings.Default.DeveloperToken;

                        ReportUtilities utilities = new ReportUtilities(user);

                        utilities.User.OAuthProvider = oAuth2Provider;

                        utilities.ReportVersion = "v201306";

                        utilities.DownloadClientReport(definition, filePath);

                        Console.WriteLine("Report was downloaded to '{0}'.", filePath);

                    }

                    catch (Exception ex)

                    {

                        Console.WriteLine("Error: Failed to download report. Account ID : {0}. Error: {1}", fileName, ex);

                    }

                    FileInfo fileToDecompress = new FileInfo(filePath);

                    if (fileToDecompress.Exists)

                    {

                        Decompress(fileToDecompress);

                        fileToDecompress.Delete();

                    }

Let me know if you can help.

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Thanks,

Mahesh Nerlekar

BI Development Manager

Brady Corporation

262-416-7227

[Mahesh Nerlekar]

I am trying to use the new version 201309 or 201402 and now I am getting following error./..

Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.

I tried adding full trust in System.web in configuration section. but still no use... not sure whats wrong?

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[Ray Tsang (AdWords API Team)]

Mahesh,

I will need to see the errors field for more details - I need the full request/response log.

For proxy related settings, you may need to double check the App.config file and proxy settings.

Thanks,

Ray

[Ray Tsang (AdWords API Team)]

Mahesh,

With respect to the error "{Google.Api.Ads.AdWords.Util.Reports.ReportDownloadError[1]}" will you be able to parse through the object and drill into the actual error and error messages itself?

Secondly, the trace log contains gzip contain.  Could I trouble you to turn off gzip compression in the App.config?

Thanks,

Ray

[Ray Tsang (AdWords API Team)]

Mahesh,

Thanks - please send me (in private) the MCC CID, and also the CID you are trying to access.

When getting the refresh token, please make sure you were logged in as the MCC user, and the the CID is properly linked to the corresponding MCC.

Thanks,

[Mahesh Nerlekar]

I sent you the MCC Id and customerId. Please let me know if you can help. Any help will be really appreciated.

Ray

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[Ray Tsang (AdWords API Team)]

Mahesh,

Please make sure the OAuth 2.0 refresh token is indeed obtained by using the MCC account user.

Thanks,

Ray

[Ray Tsang (AdWords API Team)]

Mahesh,

Please send me the full request/response log for the failed request.

Thanks,

Ray