Google API issue

Hasan Ali

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Dec 7, 2020, 4:43:07 AM12/7/20

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Hi,

We currently use the google leads api to report our leads/costs/etc and have been for 12-months I’d say, we have 3 separate account ids running in the same code, as of 9:00 am on Thurday 03/12/2020 we have been unable to retrieve any data for our account would it be possible to check whether any permissions have been changed or limits have been exceeded etc, which could cause our reports to stop working.?

Any thoughts?

Google Ads API Forum Advisor Prod

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Dec 7, 2020, 1:43:32 PM12/7/20

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Hi Hasan,

Thank you for reaching out. We do not have any issues on our side that would lead to such a problem with reporting. Would you be able to send us the request and response logs for one of these failing API calls? This will help us investigate any issues.

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team

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Hasan Ali

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Dec 8, 2020, 4:47:00 AM12/8/20

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Hi Matt,

See below the logs, let me know your thoughts.

Many Thanks

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