API Error: unexpected_internal_api_error

[Charles Manuals]

Hello

When using AdWords Editor to download account I'm getting an error

 unexpected_internal_api_error: too many rows in non streaming response.

I tried reconnecting to the account but that didn't work.

C

[Google Ads API Forum Advisor Prod]

Hi Charles,

Thanks for raising your concern.

The usual reason for encountering the UNEXPECTED_INTERNAL_API_ERROR is due to transient issue. But to take a closer to the issue, would mind providing the complete SOAP request and response logs together with the requestId and the customer ID via Reply privately to author option? Please check the README section of the respective client library for guidance on how to enable SOAP logging.

Regards,
Ejay
Google Ads API Team

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[Ершов Александр]

We are experiencing increase in these errors across multiply accounts during last 2-3 days

Basically happens when we are pulling campaigns / adgroups from Adwords accounts to our local databases.

30+ occurencies during last 24 hours

Google\AdsApi\AdWords\vDefault\cm\ApiException: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]

Could you please take a look?

[Charles Manuals]

Hi

This is happening in Adwords Editor - I don't have the complete SOAO request 

I can send the AdWords Editor log dump if that helps you

Thanks

[Charles Manuals]

I now got a reply from support telling me this is due to a  large amount of custom intent audiences within the audience manager.

I deleted all the audience lists however I'm still getting this error

[Google Ads API Forum Advisor Prod]

Hi Charles,

This forum is specifically for questions regarding the AdWords API or the Google Ads API. For questions related to Google Ads Editor, please use the Google Ads Editor Help Center . If you can't find an answer to your question in the articles there, you can use the Contact us link in that Help Center to get in touch with a Google Ads Editor expert.

Thanks,
Josh, Google Ads API Team

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