(502)Bad Gateway

[Matta Reddy Mannem]

Hi,

I am seeing below issues frequently from last couple of days while trying to invoke readUserList and mutateMembers respectively. Could you please help me with what can cause this?

Caused by: (502)Bad Gateway

--

  | at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)

  | at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)

  | at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

  | at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

  | at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

  | at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)

  | at org.apache.axis.client.Call.invokeEngine(Call.java:2784)

  | at org.apache.axis.client.Call.invoke(Call.java:2767)

  | at org.apache.axis.client.Call.invoke(Call.java:2443)

  | at org.apache.axis.client.Call.invoke(Call.java:2366)

  | at org.apache.axis.client.Call.invoke(Call.java:1812)

  | at com.google.api.ads.adwords.axis.v201809.rm.AdwordsUserListServiceSoapBindingStub.get(AdwordsUserListServiceSoapBindingStub.java:1091)

  | at sun.reflect.GeneratedMethodAccessor271.invoke(Unknown Source)

  | at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

  | at java.lang.reflect.Method.invoke(Method.java:498)

  | at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100)

  | at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234)

  | at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63)

  | at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93)

  | at com.sun.proxy.$Proxy90.get(Unknown Source)

org.apache.axis.AxisFault: (502)Bad Gateway

at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744) ~[axis-1.4.jar:?]

at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144) ~[axis-1.4.jar:?]

at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) ~[axis-1.4.jar:?]

at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) ~[axis-1.4.jar:?]

at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) ~[axis-1.4.jar:?]

at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) ~[axis-1.4.jar:?]

at org.apache.axis.client.Call.invokeEngine(Call.java:2784) ~[axis-1.4.jar:?]

at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis-1.4.jar:?]

at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis-1.4.jar:?]

at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis-1.4.jar:?]

at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis-1.4.jar:?]

at com.google.api.ads.adwords.axis.v201809.rm.AdwordsUserListServiceSoapBindingStub.mutateMembers(AdwordsUserListServiceSoapBindingStub.java:1175) ~[adwords-axis-4.1.0.jar:?]

at sun.reflect.GeneratedMethodAccessor337.invoke(Unknown Source) ~[?:?]

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_191]

at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_191]

at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:100) ~[ads-lib-4.1.0.jar:?]

at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:234) ~[ads-lib-axis-4.1.0.jar:?]

at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:63) ~[ads-lib-4.1.0.jar:?]

at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:93) ~[ads-lib-4.1.0.jar:?]

at com.sun.proxy.$Proxy98.mutateMembers(Unknown Source) ~[?:?]

[googleadsapi...@google.com]

Hi Matta,

Could you confirm if the error is encountered on all service calls or just specific calls? Could you also provide the complete SOAP request and response logs when you encountered the error so I could better investigate? You may use the reply privately to author option.

Regards,

Dannison

AdWords API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_api
    https://developers.google.com/adwords/api/community/
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[googleadsapi...@google.com]

Hi Matta,

Could you confirm if the error is encountered on all service calls or just specific calls? Could you also provide the complete SOAP request and response logs when you encountered the error so I could better investigate? You may use the reply privately to author option.

Regards,

Dannison

AdWords API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_api
    https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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https://developers.google.com/adwords/api/community/

--

[Matta Reddy Mannem]

Hi Dannison,

The issue occurs for calls to different services such as MutateMembers and GetUserList, but not too often. After a good number of successful calls to these services, we notice the error crops up suddenly for a couple of calls. The customer does not have the infrastructure to provide the SOAP request and response logs for now. 

Can you please provide your feedback on possible reasons for these sporadic failures?

Thanks & Regards,

Matta