Google Ads API Basic Access Application

[Ferenc Sijat]

Hello!

My team applied for the Google Ads API Basic Access token on the 8th of August 2023, and then sent the compliance support form on the 24th of August 2023.

We have yet to receive any type of response. This is urgent as our tool and progress is directly dependent on us getting the Basic Access token.

Please help!

Thank you.

[Google Ads API Forum Advisor]

Hello,

Greetings from the Google Ads API Team.

Kindly note that, we are unable to provide the updates or status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

Can you please provide them with the manager account id of the manager account that is being requested for access and the cases2 ID generated when you submitted your application to the Compliance team, which has a format of #-#############, so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:

The user applied for the Google Ads API Basic Access token on the 8th of August 2023, and then sent the compliance support form on the 24th of August 2023. They have yet to receive a response on the matter and are expressing their concern as this is urgent since their progress is directly dependent on them getting the Basic Access token.

Google Ads manager account (MCC) ID: (Requesting information)
Case ID: (Requesting information) 

This message is in relation to case "ref:_00D1U1174p._5004Q2o9K94:ref"

Thanks,
 

Google Ads API Team

[Ferenc Sijat]

Google Ads manager account ID: 212-637-5700

I haven't been able to find the Case ID. Where does it show up?

Thanks!

[Google Ads API Forum Advisor]

Hi, 

Thank you for returning to our team.

Allow me to share this manager account to the Google Ads API Compliance team for assistance regarding this. As for the cases2 ID, please note that this is generated when you submitted your application to the Compliance team, which has a format of #-#############.

@Compliance Team,
Please see the below manager account provided by the client:

• Google Ads manager account ID: 212-637-5700