"This app is blocked" error after authorizing

[Charles]

Hi,

One of our users is seeing a "this app is blocked" error, attached.

However:

- We've had nothing from Google saying the app is blocked

- Other accounts authorise perfectly fine

- There's a dearth of information online about this error. No information, in fact

Can anyone please explain what might be going on?

It's worth adding after updating a client id and and secret recently the google dev console > OAuth consent screen shows "Verification in progress". 

I thought it might be the current user limit with the verification in progress but we're nowhere near it. We've been verified for a while now and it's been running just fine. The client id/secret reset seems to have triggered this but I can't imagine why.

Thanks,

Charles

[Google Ads API Forum Advisor]

Hello Charles,

Thank you for reaching out to us.

Please note that this forum channel can only provide assistance to issues/concerns related to the AdWords API / Google Ads API.

Since you're concern is related to the app verification process, you can check on this related article or reach out to the Cloud Console Team via this link.

Regards,

Mark Kevin Albios Google Ads API Team

 

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[Charles]

Hi,

Thanks for that. I've sorted it anyway.

For anyone else with the issue: the user was using google workspace which was blocking us. 

They had to go into admin.google.com > API Controls > manage third party app access > configure new app > add our client ID.

Thanks,

Charles

[sithara suresh]

Hi 

I'm facing this same issue while trying to generate the refresh token using OAuth Playground? I've been using a personal google account and not google workspace admin. Request help on this. Thanks

[sithara suresh]

Raised a new thread here  - https://groups.google.com/g/adwords-api/c/kAS5ScmeCqw . Please ignore  this one

Thanks

Sithara