Cannot get statistic from single account

[Александр Чернуха]

In response

"Account report #6155d001efdb2 (Aug 31, 2021-Dec 31, 2037)"

Day  Cost

Total  0

But this does not correspond to reality, since there are costs in the interface. Everything works fine with other accounts.

[Google Ads API Forum Advisor]

Hi,

Thank you for posting your concern.

To investigate the issue, could you provide the following details via Reply privately to author option or on this email address googleadsa...@google.com if the said option is not available:

• Customer ID
• Complete report definition if you used AdWords API
• If Google Ads API, provide instead the complete request and response logs with request ID  
• Screenshot of the whole UI where you are comparing the API results

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Google Ads API Forum Advisor]

Hi,

I work with Ernie and will assist you. Thank you for sending your report definition in private. I tried your report and didn't receive just like you said. Let me bring this up with my team. We will get back to you as soon as possible.

Regards,

Aryeh Baker Google Ads API Team

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[Google Ads API Forum Advisor]

Hi, 

Could you try the new API using the customer view? I checked and it returns data for this month and last. 

Please note that the AdWords API is deprecated and will be sunset on April 27, 2022. We strongly recommend that you migrate to the Google Ads API as soon as possible.

Regards,