What is the minimum duration between uploading an offline conversion and subsequently uploading an adjustment for the conversion?

[ry...@snaptravel.com]

Hello,

I have recently started using the Adwords API OfflineConversionFeedService to upload conversion data derived from clicks. Uploading conversions is working as expected, but when I subsequently attempt to adjust a conversion (ex. due to a purchase cancellation) using the OfflineConversionAdjustmentFeedService I am being returned OfflineConversionAdjustmentError.TOO_RECENT_CONVERSION. I am still seeing this ~12 hours after uploading the conversion I am attempting to adjust. This leads me to ask what is the minimum duration between uploading a conversion and subsequently uploading an adjustment for the conversion?

Thanks!

Ryan

[Dannison Yao (AdWords API Team)]

Hi Ryan,

The error TOO_RECENT_CONVERSION means that the conversion adjustment was created too early. According to this guide, the conversion has to be already reported before it can be adjusted. Could you confirm if you have already reported the conversion before adjusting it? If yes, could you please provide the complete SOAP request and response logs via reply privately to author so I could further check?

Regards,

Dannison

AdWords API Team

[Bhavin Radadiya]

Hey there,

I'm facing the same issue.
I've created an offline conversion yesterday (Conversion create date: 2021-05-05 07:15:36+00:00) and trying to send an adjustment now (Adjustment date: 2021-05-06 02:43:34+00:00). But it still responds with a validation error

 {"partialFailureError":{"code":3,"message":"The conversion was created too recently., at conversion_adjustments[0]","details":[{"@type":"type.googleapis.com/google.ads.googleads.v6.errors.GoogleAdsFailure","errors":[{"errorCode":{"conversionAdjustmentUploadError":"TOO_RECENT_CONVERSION"},"message":"The conversion was created too recently.","location":{"fieldPathElements":[{"fieldName":"conversion_adjustments","index":0}]}}]}]},"results":[{}]}

I'm using these APIs for creating and adjustment conversion respectively.

https://developers.google.cn/google-ads/api/rest/reference/rest/v7/customers/uploadClickConversions
https://developers.google.cn/google-ads/api/rest/reference/rest/v7/customers/uploadConversionAdjustments#ConversionAdjustment

Can someone please help me with this?

Thanks

[Google Ads API Forum Advisor Prod]

Hi Bhavin,

After a conversion is reported, you will need to wait for another 24 hours, as stated here, before performing an adjustment. I hope this helps.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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