"Billing setups can not be used based on current status…"

[Carl Wilhelm Vedvik]

Hi!

We have a client that reactivated their account after 6 months of inactivity. During this time, the cc that was attached to the account expired and we also switched to monthly billing. Now I can't change who pays to monthly billing and I get this message;

"Billing setups can not be used based on current status of the customer."

How can I solve it?

[Google Ads API Forum Advisor]

Hello Carl,

Please note that this forum channel can only provide assistance to issues/concerns related to the AdWords API / Google Ads API.

As for your concern related to your billing setup, we suggest that you reach out to the Product Team via this link first.

In the Google Ads API's perspective, you can refer to this guide for your Billing setup.

Regards,

Mark Kevin Albios Google Ads API Team

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