GetCustomers method in CustomerService in v201607 returns multiple customer ids back!

[Karan Vohra]

Hi Folks,

I believe we have asked this question multiple times and the response we got from Ad words is that get Customers method from Customer Service in v201607 will always send one customer id and that of the logged in customer but today our stack is failing since Google adwords have been returning multiple customer ids back to us!

I can share the multiple customer ids privately if you need. Is there a change in Google API? Which customer id should we pick? We need some resolution as we are facing live site and our service logic is failing because of this.

Thanks!

[Anthony Madrigal]

Hi Karan,

There were no changes as far as I know. It should currently only return one customer Id. Could you please reply privately the SOAP request and response so I can see what is going on?

Thanks,

Anthony

AdWords API Team

[Karan Vohra]

Hi Anthony,

I dont have the SOAP request logged. We are working on implementing that. I have sent you the list of customer ids being returned. Will that help? Kindly reply here as i am not receiving the private responses somehow from you.

Thanks and Appreciate the help!

[Anthony Madrigal]

Hi Karan,

You can enable the logs by following the instructions on the Github page of our client libraries. For example, here are the instructions for the Java library. Please try to run the requests again with the enabled logs and then provide me with them privately. 

If you are unable to do so, please let me know and I will try and see what I can find out from the customer Ids that you provided.

Regards,

Anthony

AdWords API Team