Failed to update bid_modifier as 0.0 to opt out device with CampaignCriterionService

[Wenjun Yang]

Hi Team,

I referred to the document: https://developers.google.com/google-ads/api/docs/samples/update-campaign-criterion-bid-modifier 

Below is my code to opt out some Tablet and Desktop from Display Campaign

from google.ads.googleads.client import GoogleAdsClient
from google.ads.googleads.errors import GoogleAdsException
from google.api_core import protobuf_helpers

campaign_criterion_service = src_client.get_service("CampaignCriterionService")
ops = []
criterion_id_list = ['30000', '30002']

for criterion_id in criterion_id_list:
    criterion_rname = campaign_criterion_service.campaign_criterion_path(
        src_customer_id, src_campaign_id, criterion_id
    )
    print(f"criterion_rname={criterion_rname}")
    campaign_criterion_operation = src_client.get_type("CampaignCriterionOperation")
    campaign_criterion = campaign_criterion_operation.update
    campaign_criterion.resource_name = criterion_rname
    campaign_criterion.bid_modifier = 0.0       # 设置为0.0 进行排除
    src_client.copy_from(
        campaign_criterion_operation.update_mask,
        protobuf_helpers.field_mask(None, campaign_criterion._pb),
    )
    ops.append(campaign_criterion_operation)

result_res_names = []
for row in campaign_criterion_service.mutate_campaign_criteria(
        customer_id=src_customer_id, operations=ops
).results:
    print(
        "Update Campaign Criteria with resource name: "
        f'"{row.resource_name}".'
    )
    result_res_names.append(row.resource_name)

Script run without error message, but it does not work. From UI, the device part does not opt out Desktop and Tablet as below screenshot.

I query with SQL as below, the bid value is not 0.0 as expected

query = f"""
select
    campaign.id,
    campaign_criterion.resource_name,
    campaign_criterion.type,
    campaign_criterion.status,
    campaign_criterion.criterion_id,
    campaign_criterion.bid_modifier,
    campaign_criterion.display_name,
    campaign_criterion.negative
from campaign_criterion
WHERE campaign.id = {src_campaign_id}
      and campaign_criterion.type = DEVICE
"""

I made a sample request and log as below. please help with this.

2022-11-17 09:01:23,095 [INFO] logging_interceptor.py@228 - log_successful_request(): Request made: ClientCustomerId: xxxxxx, Host: googleads.googleapis.com, Method: /google.ads.googleads.v11.services.CampaignCriterionService/MutateCampaignCriteria, RequestId: MCjVF87FC6PjR08Zc0Gkzw, IsFault: False, FaultMessage: None

customer id is replaced with xxxxx

Thanks!

Wenjun

[Google Ads API Forum Advisor]

Hi Wenjun,

Thanks for reaching out to the Google Ads API Forum.

Since you mentioned that Python script runs without error messages, it does not work as Ads UI, the device part does not opt out Desktop and Tablet. To investigate further, could you provide us the following details via reply privately to author option?

• Complete logs in the format of the request and response logs generated for CampaignCriterionService(without redacted)
• Complete Ads UI screenshot without cropping

For you to enable complete logs on your end for the Python client library, logging can be enabled by navigating to the Client libraries > Your client library (select Python) > Logging documentation, which you can access from this link.  

Regards,

Yasar Google Ads API Team

ref:_00D1U1174p._5004Q2gPoxG:ref