Missing resources from dashboard which are present in google ads API

[Adithya A S]

Hello,

      There seems to be a mismatch between what the api is returning and what the dashboard output is for keyword_view report. We have list of resources which is being returned in the api and not present in dashboard. 

Few sample of resources present in api and not in dashboard: 

customers/3158517097/keywordViews/141205365813~99701970
customers/3158517097/keywordViews/141205365813~99702030
customers/3158517097/keywordViews/141205365813~120604953
customers/3158517097/keywordViews/141205365813~552499182
customers/3158517097/keywordViews/141205365813~393794368468
customers/3158517097/keywordViews/141799080215~99702030
for customer id 3158517097

This is the query made in GAQL with API

"SELECT keyword_view.resource_name,metrics.clicks,metrics.impressions,metrics.cost_micros,metrics.conversions,ad_group_criterion.ad_group,campaign.id,ad_group.id,ad_group_criterion.keyword.text ,ad_group_criterion.keyword.match_type,customer.id FROM keyword_view WHERE segments.date >= '2022-12-01' AND segments.date <= '2022-12-31'"

And in dashboard we have chosen Ad group,Ad group ID,Keyword ID,Currency code,Impr,Cost

Thanks and Regards,

Adithya A S

[Google Ads API and AdWords API Forum]

Re-posting the last inquiry (https://groups.google.com/g/adwords-api/c/XMLUKuIP0-k?pli=1) from the forum as it wasn't routed to our support queue.

Regards,

Google Ads API Team

[Google Ads API Forum Advisor]

Hi Adithya,

Thank you for reaching out to Google Ads API Forum.

If you are encountering discrepancy in the Google Ads UI and Google Ads API, and in order for us to investigate further, can you provide us the complete request and response logs with the request-id when you mentioned that you have list of resources which is being returned in the api and not present in dashboard in UI? 

Additionally please also share to us an uncropped Google Ads UI screenshot of the data you are trying to retrieve in the API. Furthermore, kindly note that in comparing UI and API data, please make sure to consider the following items below:

• Comparing the API and UI on the same level as much as possible
• The segments and fields of the API and UI should be the same
• The date range is also the same

You can provide these via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Reference Links included in this email:

• request: https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#request
• response: https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#response
• request-id: https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#request-id

 

Regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2kFZ0P:ref

[Adithya A S]

Hey,

Have replied to author, please let me know if anything else is required

Thanks and Regards

Adithya A S

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[Adithya A S]

Hi team,

Can you please let us know if they are any updates regarding this? 

[Google Ads API Forum Advisor]

Hi Adithya,

Thank you for getting back to us.

Please note that we have received your logs indicating that you are getting API results with your query. Apparently it seems like you were unable to notice our reply to your private message, allow me to reiterate that we would like you to provide us with the uncropped Google Ads UI screenshot of the data you are trying to retrieve in the API, so we can investigate further. Furthermore, kindly note that in comparing UI and API data, please make sure to consider the following items below:

• Comparing the API and UI on the same level as much as possible
• The segments and fields of the API and UI should be the same
• The date range is also the same

You can provide these via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com. 

This message is in relation to case "ref:_00D1U1174p._5004Q2lKlCI:ref"

Thanks,

 

Google Ads API Team