Error 502 (Server Error)!!1

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rohit

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Oct 21, 2014, 2:29:55 PM10/21/14
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Hi,

Got the following error several times yesterday (using v201402) while deleting keywords from an ad group. Is this another case where we have to add error handling in the code or is it resolved in v201409 which we are in the process of migrating to.

Thanks, Rohit

HTTP Error occurred: HTTP error (502): <!DOCTYPE html>
<html lang=en>
  <meta charset=utf-8>
  <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
  <title>Error 502 (Server Error)!!1</title>
  <style>
    *{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/errors/logo_sm_2.png) no-repeat}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/errors/logo_sm_2_hr.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/errors/logo_sm_2_hr.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/errors/logo_sm_2_hr.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:55px;width:150px}
  </style>
  <a href=//www.google.com/><span id=logo aria-label=Google></span></a>
  <p><b>502.</b> <ins>That’s an error.</ins> 
  <p>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds. <ins>That’s all we know.</ins>
 

Danial Klimkin

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Oct 22, 2014, 4:59:10 AM10/22/14
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Hello Rohit,


You should always be handling unknown errors. We have a very low ratio of these internal errors but some happen from time to time.

If you encounter such an error for a prolonged period of time, please send us the exact request code (XML, HTTP headers) over email (reply to author button).


-Danial, AdWords API Team.

rohit

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Oct 22, 2014, 5:54:05 PM10/22/14
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Thanks Danial. We will add error handling.
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