Google Manager account got closed and API Center disappeared, G support directed me here

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John Felix

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Oct 18, 2019, 11:23:19 AM10/18/19
to AdWords API and Google Ads API Forum
We are having a development project where we need to connect to Google Ads through Google Adwords API. We followed the official Google instructions (https://developers.google.com/adwords/api/docs/guides/start), created a Manager Test Account (this was Wednesday) and today the API Center disappeared, and the accounts appear to be closed. We haven't made any API calls on Wednesday we just set up the account and we wanted to start the dev work today. 

We reached out to Google's support (through their Chat messaging) and they said we should wait till they investigate, now they sent us an email, that the Google Ads Support department does not have any information about the Google Adwords API as that's a separate department and they sent us here to try to get an answer on the forum. 

Not sure if any of you encountered similar issues with a test account or could help me out find the right department / support people from Google.

Thanks in advance,
John
Screenshot 2019-10-18 at 18.16.00.png

Google Ads API Forum Advisor Prod

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Oct 18, 2019, 4:38:49 PM10/18/19
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Hi John,

Thanks for reaching out. The API Center option is not available for the test manager account in the Google Ads UI. Instead it exists in the production manager account. Also the test manager account is shown as closed by default. This is normal so you don’t have to worry about it. You can start using the API if you have a Developer Token and OAuth2 credentials. Please refer to this documentation for more details.

Please let me know if you have any further questions or concerns.

Thanks and regards,
Xiaoming, Google Ads API Team



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John Felix

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Oct 19, 2019, 5:30:42 AM10/19/19
to AdWords API and Google Ads API Forum
Thanks a lot!
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