Shopping products difference between API and Interface.

[Boris DETRY]

We have a significant difference on the results from API and Ads interface. For the endpoint shopping_performance_view  (version 10) 

As you can see on the images below we have 34,861 products from API but 92,391 on the web interface. 

API: 

Web interface: 

If I filter by impression > 0 : The API return  34,861 products (same as without filter) and the web interface gives me 34,501 products. So, we get close but is not exact. 

If I filter by impression = 0 : The API return 0 products and the web interface show me 57,890 products. 

So is not only about "impressions", what could be reasons for such a difference between API and interface for shopping products?  

Thank you

 

[Google Ads API Forum Advisor]

HI Boris,

Thank you for reaching us out. I am Sherwin from Google Ads API support team. I hope that you are doing well today.

With regard to your concern about the discrepancy between UI and API, for us to further investigate the issue, could you please provide us the complete request and response logs with request ID and request header generated on your end? If you haven't enabled the logging yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. Add to that, could you please provide us with the non-cropped full screenshot of the UI.

You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Kind regards,

Sherwin Vincent Google Ads API Team

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