CustomerClient resource not returning all fields

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Kenneth Oh

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Sep 5, 2019, 3:14:14 PM9/5/19

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Hello,

I am using the google-ads-python package, and when querying the CustomerClient resource, I am not receiving all the fields I queried for.

Query:

SELECT customer_client.client_customer, customer_client.descriptive_name, customer_client.id, customer_client.hidden, customer_client.manager, customer_client.test_account, customer_client.timezone

FROM customer_client

WHERE customer_client.hidden != TRUE AND customer_client.test_account != TRUE AND customer_client.manager != TRUE

Consistently for every single client customer (~1200 accounts), I am only receiving the client_customer, hidden, level, and resource_name fields.

Is this a known issue that the CustomerClient resource does not return these fields?

Also, when will a feature for querying for only ACTIVE accounts be available? It seems like a total waste of quota usage to have to try querying for each individual account using the CustomerService GetCustomer method and seeing if the request fails due to a CUSTOMER_NOT_ENABLED or similar error.

Google Ads API Forum Advisor Prod

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Sep 6, 2019, 1:47:47 PM9/6/19

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Hi Kenneth,

We are not aware of any known issues at this time. Could you please share the request and response for the API call, so I can take a closer look? You may share the details privately via Reply privately to author option.

For your second concern, I'm afraid, it is currently not possible to query for the accounts based on status. There is already a feature request for this. Please keep an eye on our blog for more updates.

Thanks,
Bharani, Google Ads API Team