Basic Access - No response

[Tyler Hoog]

Hello,

I've applied for Basic Access, and I have no response. The API Center doesn't even tell me a rough ETA of when I may get an approval.

I am a contractor with deadlines to hit. I've applied for Basic Access before and have always gotten approved within a week. But I've been without a response here for over 3 weeks now

MCC - 369-079-0242

Thanks.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the access requests are handled by the Google Ads API Compliance team. So, we are transferring this case to the Ads API Compliance team. Please provide the following information for their team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
• Google Ads Manager Account (MCC) ID: Upon checking the account '369-079-0242', it appears that you have provided the customer ID instead of MCC ID. Kindly provide a valid MCC ID.

@Compliance team, confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0DzN:ref" (ADR-00228648)

Thanks,
 

Google Ads API Team

[Tyler Hoog]

thank you. So Should i continue responding here in this thread?

When I'm logged into our Manager's account, 369-079-0242 is the only ID that I see. I'm looking for a different ID but I can't find one. Where would I find the MCC ID if that's not it?

[Google Ads API Forum Advisor]

Hi James,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 326-488-9352.
• Case ID: The user is saying that they don't have a case ID.

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0FAD:ref" (ADR-00228750)

Thanks,
 

Google Ads API Team

[James Cottrill]

I assume the most recent reply was meant for this thread https://groups.google.com/u/2/g/adwords-api/c/L3CzKC3Cs7k

[Google Ads API Forum Advisor]

Hi,

Yes you can respond in this thread.

Kindly note that developer tokens are only approved to Google Ads Manager account (MCC ID), it appears that you are looking for a developer token in the client account(CID). If you don't have a manager account, you can create one and you can follow this document to know How to apply for a developer token in the manager account.