Product ID of the API is different from web interface | Shopping

[Boris DETRY]

I have the same product on web interface and API result but the Product Id (product Item Id) is different.

API result :

Web interface : 

I am looking at the wrong Ids ? 

Thank you

[Google Ads API Forum Advisor]

Hi Boris,

Thank you for raising this concern to the Google Ads Forum.

I can see that you are encountering a different product item Id between web interface and API result. To further investigate this we will be needing the complete logs within the format of the request and response logs with request-id and login-customer-id that generated on your end. This information will help our team to check better why this is happening. 

However, if you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You can provide those details via the Reply privately author option or you can send it here googleadsa...@google.com. 

Best regards,

Jinky Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Boris,

I could see that you've created a new thread with the same concern mentioned on this thread. Please refrain from opening multiple forum threads with the same content for better tracking of the issue. Let's continue our conversation on the other thread you've created as I'm asking for some information there to help investigate your concern. 

Best regards,

Jinky Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Boris,

Thanks for getting back to us.

I understand that you’re in the same campaign, same Ad Group, however, our team would require the requested details to further investigate this. You may provide us with the complete logs within the format of the request and response logs with request-id and login-customer-id that are generated on your end via privately. 

Regards,

 

Yasar Google Ads API Team

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