Managed Customer name empty

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Barani velan

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Mar 7, 2016, 7:52:43 AM3/7/16
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Hi,

Recently one of our customer reported that some customer names are missing/empty compared to his Adwords MCC account. After analysing logs we found that we are getting empty string for name field. We also confirmed that the missing names are not empty in his MCC account. We are getting customerId, currencyCode, timeZone  except name. Can you please explain in what conditions API will return customer name field as empty?

Anthony Madrigal

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Mar 7, 2016, 11:41:45 AM3/7/16
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Hi Barani,

I have not ran into any issues related to this. Could you please reply privately to author so that I can further investigate this?

Thanks,
Anthony
AdWords API Team

Elliot Kim

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Jun 10, 2016, 10:04:31 AM6/10/16
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I'm also noticing the same issue. Were you able to resolve this?

Anthony Madrigal

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Jun 10, 2016, 10:27:12 AM6/10/16
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Hi Elliot,

Barani never followed up with any examples, so the issue was not resolved. Could you please start a new thread describing your issue, so that I can further investigate?

Elliot Kim

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Jun 10, 2016, 10:36:38 AM6/10/16
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