Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you're facing a
USER_PERMISSION_DENIED error. This means the user doesn't have permission to access the customer. According to the
documentation, if you're accessing the customer please specify the login-customer-id as the manager account ID without hyphens (-). Client libraries have built in support for this. Also, I would kindly request you to check if you have a correct
access level to the Google Ads account that you are accessing and share the screenshot with us for further investigation.
In order to debug your issue further, kindly provide us with the complete API logs (
request and
response logs with
request-id and
request header) generated at your end.
If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides
Java,
.Net,
PHP,
Python,
Ruby or
Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tPJ9x:ref" (ADR-00232555)
Thanks,
 |
Google Ads API Team |
