Some Audiences doesn't allow to create OfflineUserJob for them

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Andrii Veretko

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Jun 14, 2023, 12:21:52 PM6/14/23
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Hi, I'm facing an issue with creating OfflineUserDataJob for few of my Audiences. API call is POST /offlineUserDataJobs:create
Response is
{
    "error": {
        "code": 400,
        "message": "Request contains an invalid argument.",
        "status": "INVALID_ARGUMENT",
        "details": [
            {
                "errors": [
                    {
                        "errorCode": {
                            "offlineUserDataJobError": "INVALID_USER_LIST_ID"
                        },
                        "message": "The user list ID provided for the job is invalid.",
                        "trigger": {
                            "int64Value": "7992219034"
                        },
                        "location": {
                            "fieldPathElements": [
                                {
                                    "fieldName": "job"
                                },
                                {
                                    "fieldName": "customer_match_user_list_metadata"
                                },
                                {
                                    "fieldName": "user_list"
                                }
                            ]
                        }
                    }
                ],
                "requestId": "nKRnXtsNIatsQK1Azvyj5Q"
            }
        ]
    }
} I have no Idea what is the root of problem. I have tried to create few new Audiences both with API and with UI, and those Audiences doesn't response with such error on OfflineDataJob creation. Do you know what can be the root of issue?

Google Ads API Forum Advisor

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Jun 19, 2023, 10:55:26 AM6/19/23
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Hi Andrii,

In order for us to check your concern further, could you please provide the complete API request and response logs with request-id and login-customer-id generated on your end via reply privately to author option?

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Andrii Veretko

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Jun 27, 2023, 7:18:21 AM6/27/23
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Do you have any update?

Google Ads API Forum Advisor

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Jun 27, 2023, 10:51:17 AM6/27/23
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Hello Andrii,

Thank you for getting back to us.

If you were unable to receive our response, allow me to reiterate it below.

“Upon checking, it appears that the owner of the user list is DAZN Audience Shed - UK (399-445-4972). Can you try to create an offlineUserJob for the userlist in the owner's account and see if the error persists? Let us know how it goes. If you're still encountering issues, please provide the complete request and response logs with request-id so we can further investigate.”

Reference links:

Andrii Veretko

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Jun 27, 2023, 2:53:40 PM6/27/23
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For all new UserLists I created for this account OfflineUserDataJob:create  works correct. It didn't only for those few I sent in ticket on the very begining. Do you maybe have logs for exact those UserLists?

Google Ads API Forum Advisor

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Jun 27, 2023, 5:26:52 PM6/27/23
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Hello Anrii,

Thank you for your clarification.

Upon further investigation, the user_list with an ID of 7992219034 has a membership status of ‘Closed’. This means that no new members are being added and it cannot be used for targeting. This is the reason why you are getting an offlineUserDataJobError: INVALID_USER_LIST_ID error. For more information on the membership status, please refer to this API documentation(https://developers.google.com/google-ads/api/reference/rpc/v14/UserListMembershipStatusEnum.UserListMembershipStatus#closed).

Andrii Veretko

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Jun 28, 2023, 6:46:04 AM6/28/23
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Thank you for an update
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