Changing conversions after conversion window expired

[Kate Orlova]

Hi!

Is it a normal situation when all_conversions and conversions values are changed after conversion window expired?

For example, I had an all_conversions value as 28.22 in April, and conversion window as 30 days. 

On June 1 the value was still 28.22. 

But then in June I've seen that the value became 28.63

Why it was changed after 30-days conversion window?

Is it changes both in UI and in API responses?

Thank you for an explanation

[Google Ads API Forum Advisor]

Hi Kate,

Since your query is about changes in counting conversions after a time frame I can only suggest you reach out to our product support team for further assistance. The Ads API can only be a conduit to the Ads product as expressed in the Ads UI. Hence, when your issue isn't with using the API, rather your issue is a long term metrics change, we can only provide support when their is a discrepancy in reports between the API and UI. 

If you do find such a discrepancy you may send us a 'DEBUG' log level request and response log of raw API communications combined with an uncropped full screen screenshot of the UI with a discrepancy from the API log. 

The request and response appears similar to the JSON Mappings in our REST documentation with additional headers and information such as request Id. Here are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API Client Libraries.

If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.

Note that the log and the screenshot have to be taken in the same time frame due to data freshness.

You may send the requested information via "Reply to author" or via googleadsa...@google.com with a link to this forum post added to the new thread.

Regards,

Aryeh Google Ads API Team

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