RE: shareablepreviewservice | asset group not existing under customer

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it contains the PII information.

With regard to the issue you are experiencing, I am checking with the rest of our team and one of our colleagues will reach out to you once we have an update on this. 

Thanks,
 

Google Ads API Team

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[2025-04-23 04:57:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUgF9:ref" (ADR-00300970)

[Reid Hommedahl]

Thank you for your assistance. 

--

Reid Hommedahl

System Engineer

E rhomm...@mindgruve.com

 

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[Google Ads API Forum Advisor]

Hi Reid,

Unfortunately, I have no updates for you at this time. We are still investigating this issue, but I will keep you updated as I have more information. In the meantime, your patience is appreciated.

Thanks,
 

Dora Sun Google Ads API Team

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[2025-04-24 17:05:35Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUgF9:ref" (ADR-00300970)

[Reid Hommedahl]

Hi there, 

Any update regarding the asset group error?

Thank you,

Reid

[Reid Hommedahl]

Ok, thanks for the update. 

[Reid Hommedahl]

Hi there, 

Do you have any updates, or a timeline when we might learn more here? 

Thank you,

Reid

[Google Ads API Forum Advisor]

Hi Reid,

Thanks for your patience thus far. We believe we should have a fix for the error you were seeing, and this fix will be part of the next release of the Google Ads API, v20. V20 should be released around June/July 2025, please keep an eye on our release notes and blog for more information. Let me know if there's anything I can assist with in the meantime.

Thanks,
 

Dora Sun Google Ads API Team

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[2025-05-05 20:36:19Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUgF9:ref" (ADR-00300970)

[Google Ads API Forum Advisor]

Hey Reid,

Hope you're well! The team has made a change here which we expect should fix the issue you're seeing. Are you able to retry the request and share your findings? 

Thanks,
 

Laura Chevalier Google Ads API Team

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[2025-05-06 14:43:01Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUgF9:ref" (ADR-00300970)

[Reid Hommedahl]

Hi there, 

Everything is working as expected now! Thank you for your help & making that change. 

Reid

[Google Ads API Forum Advisor]

Wonderful! Thank you for confirming, and enjoy the rest of your week.

Thanks,
 

Laura Chevalier Google Ads API Team

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[2025-05-06 18:04:09Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qUgF9:ref" (ADR-00300970)