Can't access to API Center

[DII France]

Hello,

 

For a moment, when I trie to access to API Center to show test token developer for a child of our mcc, the web interface disconnect me automaticaly.

 

 

Is there an issue about my account ?

 

Regards,

 

Cédric.

[Google Ads API Forum Advisor Prod]

Hi there, 

Thanks for reaching out with your question. You will be able to view the developer token at the manager level. You will need to login to your manager account to access this token. The method you used to obtain your developer token should work if the child is also a manager account. Could you please check if you are logged in as a manager account or the client account to view the developer token?

Regards,
Bharani, Google Ads API Team

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[DII France]

Hello,

Yes, I'm connected but the interface disconnect me each time when i try to access to the API Center (see screenshot attached). 

Regards,

Cédric.

[DII France]

Hello,

Any updates for me? Do you want an exemple of the CID that doesn't work?

Regards,

Cédric.

[Google Ads API Forum Advisor Prod]

Hi, 

Thank you for sharing the additional details. It looks like you're having an issue viewing the API center in your Google Ads account which is outside the expertise for my team. You could reach out to the Google Ads Product Team through the help icon available on the top right corner. They will be able to take a look at the error and assist you further.